Residents at an independent living scheme in Stalybridge are feeling "frustrated" and "isolated" after being left with no television signal for over a month.
The issue, occurring at Blandford House in Cocker Hill, began at around 8:30am December 14, 2023 due to an issue with the aerial connectors.
The son of one affected resident opened up about the loneliness many living in the residence have been suffering..
"Many of them heavily rely on their TV service, as often it's their only company during these dark nights. It's their only human contact in a way so it's really isolating them," he said.
"They're cross and frustrated. They've tried to get in touch with the company in charge but they won't answer the phone, and anytime they do get through they're being told that it's not an emergency and that no one is available to discuss it."
Residents were told the problem would be resolved before Christmas however this was not done and they have still not received an update.
AccentCare was approached for comment both before Christmas, when the problem arose, and this week.
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